In this article:
The BASIC package costs €20/month/user + VAT and includes online booking, a customer register, and chat support. The BASIC package monthly fee is billed separately through Stripe.
Billing settings
You can check your own subscription and billing details in the "Billing settings" section as follows:
Click the three-dot icon in the top right corner
Open "Billing settings"
Defining billable users
In a BASIC subscription, billing is based on the number of users. You can add and remove users via Settings → Users by clicking the chair icon to toggle it on/off.
Adding a payment method
Open billing settings and click "Add payment method"
Select a payment method (card payment, Apple Pay, or Google Pay) and pay.
If you chose card payment, confirm the payment through your own online bank.
Frequently asked questions about billing
What is the billing period?
What is the billing period?
You can choose the billing period: monthly or yearly.
What happens after the 100-day trial period?
What happens after the 100-day trial period?
You need to provide your billing details or stop using the service. The system will close if billing details are not entered. The system shows separately how many days you have left in your trial period.
Can I get the invoice as a PDF?
Can I get the invoice as a PDF?
The charge is made to your chosen payment method (card payment, Apple Pay, Google Pay), but you can download a PDF receipt of the payment through the billing settings.
What payment options are there?
What payment options are there?
Card payment, Apple Pay, and Google Pay.
Where do I find the receipt and billing history?
Where do I find the receipt and billing history?
You'll find the billing history behind the "Billing settings" section. There you can review your invoices and download receipts for yourself.
I want to cancel the BASIC subscription. How do I cancel?
I want to cancel the BASIC subscription. How do I cancel?
You can cancel the BASIC subscription by deactivating the user's seat. Go to Settings → Users and click the green chair icon shown to the right of the user. This opens a view where you can select "Deactivate seat".
Once the seat is deactivated, the chair icon turns orange. If the current billing period is still ongoing, the user can use the BASIC version normally until the end of the billing period. The date until which the BASIC subscription remains valid is also shown next to the chair. The subscription will then not renew automatically for the next billing period, and the BASIC package will close by that final date.
If needed, you can also contact customer support via chat or by email at support@booksalon.fi for help.
Is there a notice period for the BASIC version?
Is there a notice period for the BASIC version?
The BASIC version has no separate notice period – you can stop using the service at any time. We always bill whole months, so billing ends at the end of the current ongoing month. See the guide above for cancelling the BASIC version. If needed, contact customer support about cancellation via chat or by email at support@booksalon.fi.
Which users are billable users?
Which users are billable users?
Billable users are all users, including students.
Is each user billed separately?
Is each user billed separately?
The invoice is location-specific and charged to the location's admin (main user).
Is VAT added to the monthly price?
Is VAT added to the monthly price?
In business-to-business sales, prices are generally stated as VAT 0%, because VAT is not a final cost for a business – it is deductible in taxation. For this reason, the price in our pricing is shown as a VAT-free (VAT 0%) price, and VAT is added only on the invoice. This is done so that the price is transparently comparable and the tax breakdown is clearly visible for accounting purposes.